Terms of Service | East Marvel

1. Acceptance of Terms

By accessing or using the East Marvel website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance.

2. Services Description

East Marvel provides travel planning, tour packages, and related services for travel in China. We act as an intermediary between you and third-party suppliers (hotels, transport, guides, etc.). All bookings are subject to availability and the terms of those suppliers.

3. Booking and Payments

When you submit an inquiry or book a tour, you may be required to pay a deposit or full payment as specified. Prices are subject to change until a booking is confirmed. You are responsible for providing accurate contact and payment information. Refunds and cancellations are governed by our cancellation policy and any supplier terms.

4. Cancellation and Refunds

Cancellation terms depend on the specific tour or service booked. Generally, cancellations must be made in writing. Refunds may be subject to fees and supplier policies. We will communicate the applicable cancellation policy at the time of booking.

5. Travel Documents and Responsibility

You are responsible for obtaining valid passports, visas, and any health requirements for your trip. East Marvel is not liable for delays or denials due to incomplete documentation. Travel insurance is strongly recommended.

6. Limitation of Liability

To the fullest extent permitted by law, East Marvel and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or travel arrangements. Our liability is limited to the amount paid for the relevant service.

7. User Conduct

You agree to use our website and services only for lawful purposes. You may not misuse the site, attempt to gain unauthorized access, or transmit harmful content. We may suspend or terminate access for violation of these terms.

8. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of East Marvel or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce or use such content without our prior written consent.

9. Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which East Marvel operates. Any disputes shall be resolved in the courts of that jurisdiction.

10. Contact

For questions about these Terms of Service, please contact us at contact@eastmarvel.com or +1 415 699 9375.

Last updated: 2025.